kencha Trust Center
Welcome to the kencha Software's Trust Center. Protecting the confidentiality, integrity, and availability of customer data is a core principle of our organization and is integrated into our products, processes, and operations.
Use this Trust Center to learn more about our security posture, compliance approach, and data protection commitments, and to request access to relevant security documentation.
kencha is trusted by
Compliance Frameworks
See our documentation for CAIQ Lite – kencha Cloud Security Assessment and Transparency
General Compliance Status
Corporate Security
Email Protection
Internal Assessments
Active DPO Role
Designated Response Personnel
Incident Reporting Process
Legal
Subprocessors
Data Subject Requests
Privacy Policy
Terms of Service
Cyber Insurance
Product Security
Audit Logging
Data Security
Service Level Agreement
kencha holds these Atlassian Security Badges
| All kencha Cloud Apps have the
|
| We are in the process to obtain the Cloud Fortified badge for our apps soon but our Apps currently do not hold this badge. |
Data Residency | All our supported apps are Data Residency compliant so you might your organizations and regulatory compliance. |
Data collected by our Apps
App | Environment | Data Management | Privacy / Security Statements |
|---|---|---|---|
Atlassian Data Center | Collects Analytics Data Collects Usage Data Collects User Data Provides Analytics Data outside of the clients system Provides Usage Data outside of the clients system Provides User Data outside of the clients system Data egress | N/A | |
Atlassian Data Center | Collects Analytics Data Collects Usage Data Collects User Data Provides Analytics Data outside of the clients system Provides Usage Data outside of the clients system Provides User Data outside of the clients system Data egress | N/A | |
Atlassian Cloud | Collects Analytics Data Collects Usage Data Collects User Data Provides Analytics Data outside of the clients system Provides Usage Data outside of the clients system Provides User Data outside of the clients system Data egress | ||
Atlassian Cloud | Collects Analytics Data Collects Usage Data Collects User Data Provides Analytics Data outside of the clients system Provides Usage Data outside of the clients system Provides User Data outside of the clients system Data egress |
Subprocessors
Company | Location | Service used | Purpose |
|---|---|---|---|
IONOS SE | EU | Website Management & Hosting | Company Presence including all legal information needed for clients. Product and Service Presentation and contact form collecting potential request data. |
Atlassian LTD. Pty | GLOBAL | JIRA, Confluence | JIRA: We use Jira to provide the support portal for our app support. How Atlassian handles Data: |
