Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Welcome! You can raise a request for kencha Apps on the Service Desk using the options provided.
Contact Request - Quality Management with Confluence
Contact us and provide some first needs, questions or requirements
Required fields are marked with an asterisk*
{"xsrfToken":"b6682adc2e39f65cbe7286dd1e667464745b9472_lout","branding":{"id":"1","key":"mpsd","name":"kencha Service Desk","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/cd13b60d-3f03-4b27-a0a1-312e59a9e031/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMWMxMTIzOS03NTNiLTQxN2YtOTUwNC01NWZhZjBkZDY0OTIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmNkMTNiNjBkLTNmMDMtNGIyNy1hMGExLTMxMmU1OWE5ZTAzMSI6WyJyZWFkIl19LCJleHAiOjE3ODcwOTY2NjcsIm5iZiI6MTc4NzA5NjA2N30.vphqh50KeQxIGgqH_M56RRjB1fJavqbtSc4IcNj8AIY&client=b1c11239-753b-417f-9504-55faf0dd6492&mode=fit","logoId":"cd13b60d-3f03-4b27-a0a1-312e59a9e031","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#e0c200","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"mpsd","projectId":10000,"serviceDeskId":1,"name":"kencha Service Desk","description":"<p>Welcome! You can raise a request for kencha Apps on the Service Desk using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"18","name":"Contact Request - Quality Management with Confluence","descriptionHtml":"","callToAction":"Contact Request - Quality Management with Confluence","introHtml":"<p>Contact us and provide some first needs, questions or requirements</p>","icon":10580,"iconUrl":"https://kencha-software.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10580","groups":[1],"key":""},{"id":"2","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10496,"iconUrl":"https://kencha-software.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10496","groups":[1],"key":""},{"id":"6","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://kencha-software.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[1],"key":""},{"id":"17","name":"Sponsored Development","descriptionHtml":"","callToAction":"Sponsored Development","introHtml":"<p>If you have feature requests you would financially support us</p>","icon":10536,"iconUrl":"https://kencha-software.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[1],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://kencha-software.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://kencha-software.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"3","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://kencha-software.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"7","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://kencha-software.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1,6,17,2,18]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"54d085d0-3787-375f-842d-f0655016fd97","appLinkName":"System Confluence","appLinkUrl":"https://kencha-software.atlassian.net/wiki","spaceKey":"MPSD","spaceName":"Mail Page Service Desk","spaceUrl":"https://kencha-software.atlassian.net/wiki/spaces/MPSD","isServer":false},"labels":[],"projectKey":"MPSD","serviceDeskId":1,"kbLinkDomainURLs":["https://kencha-software.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MPSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMWMxMTIzOS03NTNiLTQxN2YtOTUwNC01NWZhZjBkZDY0OTIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLS01MDM1OTQzNDEiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzg3MDk3MjY3LCJuYmYiOjE3ODcwOTYwNjcsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.Wk30xopjgBmA3XuHwEPzjbn0vW2tJ8lPfXiW949DS-I","targetCollection":"upload-user-collection--503594341","endpointUrl":"https://api.media.atlassian.com","clientId":"b1c11239-753b-417f-9504-55faf0dd6492","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":18,"projectId":10000,"issueType":{"id":"10003","name":"Support"},"form":{"name":"Contact Request - Quality Management with Confluence","descriptionHtml":"","callToAction":"Contact Request - Quality Management with Confluence","intro":"<p>Contact us and provide some first needs, questions or requirements</p>","instructions":"","icon":10580,"iconUrl":"https://kencha-software.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10580","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Provide an overview of your review request","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10087","fieldConfigId":"10198","label":"What is the objective of the review? eg, pricing, strategy, etc.","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attach any relevant files","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/18","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/18","calendarParams":{"firstDay":0,"date":"2026-08-19T01:34:27+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"54d085d0-3787-375f-842d-f0655016fd97","appLinkName":"System Confluence","appLinkUrl":"https://kencha-software.atlassian.net/wiki","spaceKey":"MPSD","spaceName":"Mail Page Service Desk","spaceUrl":"https://kencha-software.atlassian.net/wiki/spaces/MPSD","isServer":false},"labels":[],"projectKey":"MPSD","serviceDeskId":1,"kbLinkDomainURLs":["https://kencha-software.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMWMxMTIzOS03NTNiLTQxN2YtOTUwNC01NWZhZjBkZDY0OTIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLS01MDM1OTQzNDEiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzg3MDk3MjY3LCJuYmYiOjE3ODcwOTYwNjcsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.Wk30xopjgBmA3XuHwEPzjbn0vW2tJ8lPfXiW949DS-I","targetCollection":"upload-user-collection--503594341","endpointUrl":"https://api.media.atlassian.com","clientId":"b1c11239-753b-417f-9504-55faf0dd6492","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}